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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Becky Rosenberger

August 24, 2025

5  out of  5
rating by Becky Rosenberger
"We have used Cindy Bernzott for all our insurance for many many years. Addison and Derek have both always been very helpful and they always follow up with all our needs."
We responded:
"Thanks Becky! We appreciate you! Thank you for being a great customer and if there is anything we can do to help with your insurance needs, please let us know!"
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Trever Mattix

August 22, 2025

5  out of  5
rating by Trever Mattix
"State Farm is great. Kevin Mahoney and everyone there is great. Kevin was able to find the best plan for me and was very professional and friendly. I would recommend State Farm to anyone"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Patricia Bieber

August 21, 2025

5  out of  5
rating by Patricia Bieber
"I hope that artificial intelligence does not take over this office. As an insurance company, I believe you cannot get any better than this group in Connersville, Indiana for customer service; thank you for being there."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Noah Mullins

August 21, 2025

5  out of  5
rating by Noah Mullins
"great place to be at, super helpful with all of my questions."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Erica Carnahan

August 18, 2025

5  out of  5
rating by Erica Carnahan
"Cindy and her team are very easy to work with. They all go above and beyond for their clients!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Miranda Sauerland

July 30, 2025

5  out of  5
rating by Miranda Sauerland
"Cindy and her team are absolutely fabulous! Jean contacted me right away when there was an issue with my payment. I fixed the problem on my end and they were quick to solve the issue. Thank you Jean for your dedication and keeping your customers first. Miranda Sauerland"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Anthony Philpot

May 15, 2025

5  out of  5
rating by Anthony Philpot
"Very helpful and nice"
We responded:
"Thank you, Anthony, for taking the time to share your thoughts! We appreciate our customers and we’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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BOB DICE

May 7, 2025

5  out of  5
rating by BOB DICE
"Emily presented to us a comprehensive analysis of our insurance policies. She answered all our questions completely and provided very understandable explanations. On top of that, she demonstrated patience, kindness, and a marvelous sense of humor. Thanks, Emily"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Starla Aultman

May 6, 2025

5  out of  5
rating by Starla Aultman
"Emily is awesome at her job . Very nice & very personable. . I really enjoy chatting with her. She brought sunshine to my day when I really needed it !!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Peyton Revalee

May 5, 2025

5  out of  5
rating by Peyton Revalee
"Emily was great! She helped me sort out my concerns with my account and she was very patient with me :)"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Melissa Mitchell

April 14, 2025

5  out of  5
rating by Melissa Mitchell
"Emily is beyond professional! She knows her job! She’s always helping me whether it’s understanding the app, emails, etc… I think the world of her!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Jennifer Trobe

March 28, 2025

5  out of  5
rating by Jennifer Trobe
"I was asked to come in to State Farm and get some quotes for homeowners and car insurance. I really wasn’t sure that I would get a better rate but I definitely needed one. Everything was explained to me very well, including each section and what was covered. An umbrella was suggested to me as well and I loved the idea. I was asked specific questions to give me the best quotes and I was really impressed with that. To my surprise I did get better rates with State Farm. Great professionalism and I couldn’t be happier!! Thanks again!! Emily is doing great!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Carl Vickers

March 28, 2025

5  out of  5
rating by Carl Vickers
"Was fantasic working with Emily. She quickly provided the information I needed, went above and beyond on some additional requests I had related to my policies. Great job!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to work with you!"
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Kevin Mahoney

March 27, 2025

5  out of  5
rating by Kevin Mahoney
"Friendly and knowledgeable staff, and always have the answers I need when I have questions"
We responded:
"Thank you Kevin! We appreciate your trust in us for your auto insurance!"
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erika irvin

April 8, 2024

5  out of  5
rating by erika irvin
"Never had a problem that they couldn't get figured out. I would give them 10 stars if I could."
We responded:
"Thanks Erika! We appreciate you!"
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Karen Whitecotton

March 19, 2024

5  out of  5
rating by Karen Whitecotton
"Excellent service"
We responded:
"Thanks Karen! We love serving our customers!"
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Emery Avery Knight

January 6, 2024

5  out of  5
rating by Emery Avery Knight
"I switched to State farm after I left farm bureau and I have never had an issue. Everytime I've worked with Cindy Bernzott herself things have been fast and easy and her team is also so caring."
We responded:
"Thanks Emery Avery Knight! We appreciate our customers!"
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Dawn B

December 28, 2023

5  out of  5
rating by Dawn B
"Very helpful and friendly staff!"
We responded:
"Thanks Dawn! We enjoy being able to serve our community!"
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Dakota Firsich

June 8, 2023

5  out of  5
rating by Dakota Firsich
"I have had nothing but good experiences with this State Farm agency. I started carrying renters insurance there for over a year now and I've never had any payment or billing issues like with other companies. I reached out for a car insurance quote and Addison called me and helped me in less than ten minutes. They got me more coverage for almost 40 dollars less. On top of that I once interviewed for a position in the office and it was the best job interview experience I've had. Cindy explained exactly how insurance worked and gave examples from her experiences as an agent in a very direct way. She also cared to get to know me as well. In the end I didn't think it was the right fit for me but it was a really informative and good experience to have. I think all job interviews should be that way. The way the employees and Cindy herself interact with others sets the bar high for other insurance agencies."
We responded:
"Thank you Dakota - i am humbled by your review! We appreciate you as a customer of State Farm!"
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Michael Bourrell

April 2, 2023

5  out of  5
rating by Michael Bourrell
"I have never talked to Cindy because all of my interactions have been with her team in the office or on the phone. Everyone of them gave me the time I needed and provided great and friendly service."
We responded:
"Awesome Michael! I always love to hear how well my team takes care of our customers! We appreciate you! Cindy"
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Sommer Raines

August 19, 2022

4  out of  5
rating by Sommer Raines
"The team there is very nice"
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James Knight Sr

August 18, 2022

5  out of  5
rating by James Knight Sr
"Best insurance company and affordable"
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Crystal Riggs

July 1, 2022

5  out of  5
rating by Crystal Riggs
"Jenna was amazing!! Great customer service. She went out of her way to get us a quick quote for our new house and cars!! Great employee Cindy!! Thank you Jenna!!"
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Brian Mcneely

March 14, 2022

5  out of  5
rating by Brian Mcneely
"Great people treat yea nice great prices on auto and home owners insurance"
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Donna Fischesser

February 14, 2022

5  out of  5
rating by Donna Fischesser
"They are always helpful and caring"