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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Melissa Mitchell

Melissa Mitchell

April 14, 2025

5  out of  5
rating by Melissa Mitchell
"Emily is beyond professional! She knows her job! She’s always helping me whether it’s understanding the app, emails, etc… I think the world of her!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Jennifer Trobe

March 28, 2025

5  out of  5
rating by Jennifer Trobe
"I was asked to come in to State Farm and get some quotes for homeowners and car insurance. I really wasn’t sure that I would get a better rate but I definitely needed one. Everything was explained to me very well, including each section and what was covered. An umbrella was suggested to me as well and I loved the idea. I was asked specific questions to give me the best quotes and I was really impressed with that. To my surprise I did get better rates with State Farm. Great professionalism and I couldn’t be happier!! Thanks again!! Emily is doing great!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Carl Vickers

March 28, 2025

5  out of  5
rating by Carl Vickers
"Was fantasic working with Emily. She quickly provided the information I needed, went above and beyond on some additional requests I had related to my policies. Great job!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to work with you!"
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Kevin Weisenborn

March 27, 2025

5  out of  5
rating by Kevin Weisenborn
"Friendly and knowledgeable staff, and always have the answers I need when I have questions"
We responded:
"Thank you Kevin! We appreciate your trust in us for your auto insurance!"
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erika irvin

April 8, 2024

5  out of  5
rating by erika irvin
"Never had a problem that they couldn't get figured out. I would give them 10 stars if I could."
We responded:
"Thanks Erika! We appreciate you!"
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Karen Whitecotton

March 19, 2024

5  out of  5
rating by Karen Whitecotton
"Excellent service"
We responded:
"Thanks Karen! We love serving our customers!"
Profile photo of Emery Avery Knight

Emery Avery Knight

January 6, 2024

5  out of  5
rating by Emery Avery Knight
"I switched to State farm after I left farm bureau and I have never had an issue. Everytime I've worked with Cindy Bernzott herself things have been fast and easy and her team is also so caring."
We responded:
"Thanks Emery Avery Knight! We appreciate our customers!"
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Dawn B

December 28, 2023

5  out of  5
rating by Dawn B
"Very helpful and friendly staff!"
We responded:
"Thanks Dawn! We enjoy being able to serve our community!"
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Dakota Firsich

June 8, 2023

5  out of  5
rating by Dakota Firsich
"I have had nothing but good experiences with this State Farm agency. I started carrying renters insurance there for over a year now and I've never had any payment or billing issues like with other companies. I reached out for a car insurance quote and Addison called me and helped me in less than ten minutes. They got me more coverage for almost 40 dollars less. On top of that I once interviewed for a position in the office and it was the best job interview experience I've had. Cindy explained exactly how insurance worked and gave examples from her experiences as an agent in a very direct way. She also cared to get to know me as well. In the end I didn't think it was the right fit for me but it was a really informative and good experience to have. I think all job interviews should be that way. The way the employees and Cindy herself interact with others sets the bar high for other insurance agencies."
We responded:
"Thank you Dakota - i am humbled by your review! We appreciate you as a customer of State Farm!"
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Michael Bourrell

April 2, 2023

5  out of  5
rating by Michael Bourrell
"I have never talked to Cindy because all of my interactions have been with her team in the office or on the phone. Everyone of them gave me the time I needed and provided great and friendly service."
We responded:
"Awesome Michael! I always love to hear how well my team takes care of our customers! We appreciate you! Cindy"
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Sommer Raines

August 19, 2022

4  out of  5
rating by Sommer Raines
"The team there is very nice"
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James Knight Sr

August 18, 2022

5  out of  5
rating by James Knight Sr
"Best insurance company and affordable"
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Crystal Riggs

July 1, 2022

5  out of  5
rating by Crystal Riggs
"Jenna was amazing!! Great customer service. She went out of her way to get us a quick quote for our new house and cars!! Great employee Cindy!! Thank you Jenna!!"
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Brian Mcneely

March 14, 2022

5  out of  5
rating by Brian Mcneely
"Great people treat yea nice great prices on auto and home owners insurance"
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Donna Fischesser

February 14, 2022

5  out of  5
rating by Donna Fischesser
"They are always helpful and caring"
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Jeff OMara

December 27, 2021

5  out of  5
rating by Jeff OMara
"Great customer service"
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Elizabeth Ladd

September 30, 2021

5  out of  5
rating by Elizabeth Ladd
"I love my State Farm agent. They are always helpful, beyond friendly, extremely accommodating. Great rates! Great service!"
We responded:
"We appreciate you Elizabeth!"
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Kathy DeMont

July 4, 2021

5  out of  5
rating by Kathy DeMont
"Wonderful people"
We responded:
"Thanks Kathy! We love to show our customers how much we care!"
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Jon Patterson

June 11, 2021

4  out of  5
rating by Jon Patterson
"Car and home insurance"
We responded:
"Thanks Jon!"
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Brenda Taylor

June 4, 2021

5  out of  5
rating by Brenda Taylor
"Best Insurance Company in Town !!!"
We responded:
"Thanks Brenda! We love our customers!"
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Karen Taylor

April 3, 2021

5  out of  5
rating by Karen Taylor
"Always super helpful and friendly! I have been with this business all my life. I will always recommend them. Outstanding and professional."
We responded:
"Thanks Karen! We love helping our customers!"
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Elizabeth Thomas

February 8, 2021

5  out of  5
rating by Elizabeth Thomas
"Awesome agent and company. They got me excellent rates and painlessly!"
We responded:
"Thanks Elizabeth and welcome to the State Farm Family!"
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Jess Ketchum

December 31, 2020

5  out of  5
rating by Jess Ketchum
"really great people in the connersville office they are always helpful and very friendly"
We responded:
"Thanks Jess!"
Profile photo of Christel Kwiatt

Christel Kwiatt

December 22, 2020

5  out of  5
rating by Christel Kwiatt
"They are very nice and very helpful. Also I got a great price for car, renter, and animal insurance. I highly recommend going there."
We responded:
"Thanks Christel! Here at State Farm we love to insure your animals too!"
Profile photo of Brandon Padgett

Brandon Padgett

November 28, 2020

5  out of  5
rating by Brandon Padgett
"Absolutely love having insurance with this place. I hot a savings of $70 a month switching to this insurance company."
We responded:
"Thanks Brandon! We love having you back!"